Shop Policies


 

Shipping

All orders are shipped via USPS, and typically ship within 48 hours of payment being received.  Sometimes it can take up to 4 business days for your order to ship, depending on order volume.

All orders shipped via Priority Mail will receive up to $50 insurance. 

If you need expedited shipping, additional insurance, or a signature confirmation upgrade, Please email me at gratefulgemhead@gmail.com before placing your order.

The shipping charge is automatically combined based on the total weight of your order.  Any shipping charge overages will be refunded back to you at the time your order ships out.

If an order is returned because of an incorrect shipping address, or was determined undeliverable for any reason, the buyer will be responsible for the additional shipping fee.

Refunds will not be issued for any packages shown as delivered by the tracking number.

I am not responsible for lost or stolen packages.

Whenever possible, your order will be packaged using recycled and reusable materials.  I encourage you to continue the cycle and reuse as much of the packing paper, tissue paper, bubble wrap, packing peanuts, etc. that you can.  Together we can help reduce our impact on the environment.  Every small step makes a difference.

 

Return/Cancellation Policy

All sales are final.  That being said though, I want to ensure that everyone who purchases from my shop is satisfied with their products.  If you receive your order and there is an issue, please email me at gratefulgemhead@gmail.com, and I will do my best to ensure your satisfaction.

Should you want to cancel an order, please email me within 2 hours of placing it.  After that, all cancellations are subject to a 10% restocking fee.

 

 

Payment Plans

 Payment plans are available on orders $200 and over, and are offered at my sole discretion.  Should you want to set one up, please email me at gratefulgemhead@gmail.com to discuss further.

Once a plan has been setup and your first payment has been made, no refunds are issued even if you should not be able to complete the payments. 

 

Crystal Healing Disclaimer 

All descriptions regarding the healing and metaphysical properties of the stones provided on this website are intended as an additional support for your energetic body, and not meant to be a replacement for any medical treatment.  Always consult a licensed healthcare specialist for medical advice.

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